Quality Assurance
To ensure that case file records are maintained in accordance with Practice Standards, we use our Case File Audit Framework.
The Process
Audit information is collated to highlight the quality of professional practice in compliance with procedures and standards.
Quality Assurance is an important role for the social care profession. This is to ensure improved consistency in practice. Consistent scrutiny creates a platform for evidencing and gathering feedback of good or acceptable practice.
You are also able to highlight and/or address unacceptable performance and ensure that corrective action is taken.